Spinjo Casino Support
Real humans, around the clock, ready to help with anything from logins to limits.
Spinjo support is available 24/7. Live chat is the fastest way to reach us, usually under a minute to first reply. Email is best for anything you'd like in writing, like verification or account changes. We answer every message in English (AU/NZ/UK/US) and read messages in any language.
Live Chat
Bottom-right of every page. 24/7, average response under 60 seconds.
Send us a note at support@spinjo.vip. Replies usually within an hour, always within 24h.
FAQs
Quick answers on registration, KYC, deposits, withdrawals, bonuses and account changes.
Wellbeing
Free 24/7 support through Gambling Help Online on 1800 858 858 and Lifeline on 13 11 14.
Common Questions
How do I verify my account? Upload a government photo ID and a recent (under 3 months) utility bill or bank statement. Verification usually completes within 15 minutes.
Why is my withdrawal pending? A short internal check runs on every withdrawal. Once approved, PayID and crypto settle within an hour. Card withdrawals take 1-3 business days at your bank.
Can I cancel a bonus? Yes. Go to Account > Bonuses and click forfeit. Your bonus and any winnings tied to it are removed; your real-money balance is untouched.
I forgot my password. Click Forgot Password on the login screen, enter your email, and follow the reset link.