Legal

    Spinjo Privacy Policy

    What we collect, why we collect it and how we keep it safe.

    Last updated: January 2026

    This policy explains how Spinjo collects, uses and shares your personal information when you visit our website, register an account or play our games. By using Spinjo, you agree to the practices described here.

    Information We Collect

    Account information you provide during registration (name, date of birth, address, email, phone). Identity verification documents you upload (ID, proof of address). Financial information needed to process payments. Gameplay and transaction history. Technical data including IP address, device type, browser and cookies.

    How We Use It

    To run your account, process deposits and withdrawals, meet our KYC and anti-money-laundering obligations, prevent fraud, personalise your experience, send you service messages and (with your consent) marketing communications, and to comply with applicable law.

    Who We Share It With

    Payment processors and banks to settle transactions. Identity verification providers to confirm who you are. Game studios for game integrity audits. Regulators and law enforcement where legally required. We never sell your personal data to third parties.

    How Long We Keep It

    Account and transaction data is retained for at least 7 years after account closure to meet legal and tax obligations. Marketing preferences are kept until you withdraw consent. Technical logs are kept for 12 months.

    Your Rights

    You can request a copy of your data, ask us to correct inaccuracies, request deletion (subject to legal retention), object to marketing, or lodge a complaint with the Office of the Australian Information Commissioner.

    Security

    We use 256-bit TLS encryption, tokenisation of payment details, segregated player funds and strict internal access controls. No system is ever 100% secure but we treat your data with the highest standards available.

    Contact

    For any privacy question, email privacy@spinjo.vip.